GUARANTEE

Money Back Guarantee 2020-07-08T12:54:00+00:00

Matula Tea is ONLY available online.

DHL, Fedex or Aramex door to door delivery within 5-7 business days.

Since Matula Herbal Tea was introduced to the market in 2006, we have treated more than 35 000 customers and our success rate has been in excess of 98%.  Therefore we are happy to continue offering our product with a Money Back Guarantee!

If you have been tested and diagnosed by your doctor confirming you are infected by the Helicobacter Pylori bacteria somewhere in your digestive tract, you must complete the 30 day treatment course of Matula Herbal Tea exactly as instructed.   In the event that you are not feeling well and suspect the Helicobacter Pylori bacteria is still present and active, you are requested to be retested for the presence of the bacteria by means of a HPSA Test (H.Pylori Stool Antigen Test) or a GI Map Stool Test.

As the GI Map and the HPSA tests are quite different in respect of accuracy.  Our guarantee works differently for each of the two test procedures:

The HPSA Test:

When tested, before the Matula Tea treatment (1st test) and the test shows Positive, it means you are infected by H.Pylori bacteria.  If the H.Pylori infection is nil or minimal, the test will show Negative and it is not necessary to be treated.

Therefore, if the 1st test shows Positive before commencement of the Matula Tea treatment- and shows Negative after the completion of the Matula Tea treatment and the 2nd test, that means your H.Pylori infection has been eradicated and the treatment worked.

If the 2nd test report shows Positive, this means, that the H.Pylori infection is still present and you are thus eligible for a refund of the purchase price of 1 box of Matula Tea.

The GI Map Test:

The GI Map test shows the extend of the H.P. infection in detail. For example, if the infection is minimal and therefore normal and therefore of no concern to the you, the presence of H.Pylori infection will show as <1.0e3 (which means less than 1.0e3 and is equivalent to decimal 1000).

if the H.Pylori infection, before the commencement of the Matula Tea treatment, is advanced and extensive, the result may be something like 7.0e5 or 6.0e4 (decimal equivalent being 700.000 and 60.000 respectfully).

If, after completion of the Matula Tea treatment, the 2nd test shows that the infection is still present and in excess of 1.0e3 (the decimal equivalent is 1000), then you are eligible for a refund of the purchase price of 1 box Matula Tea.

If the 2nd test shows that that the presence of H.Pylori is <1.0e3 (less than 1.0e3 – which means less than 1000 in decimals), that means the treatment worked and your H.Pylori has been eradicated or reduced to below normal.

In Conclusion:

After completion of the Matula Tea treatment, you are covered by our money back guarantee if:

1.  You test Positive after completing an H.Pylori Stool Antigent test or

2.  Your H.Pylori count is greater than 1.0e3 after completion of the GI Map test.

* The HPSA or GI Map Test should only be done 4 weeks (between 30 and maximum 45 days) after completion of the course.  The 4 week delay is requested due to the fact that the digestive system needs this period of time to eliminate any dead Helicobacter Pylori bacteria).

Please email us a copy of your doctor’s ‘Before and After‘ HPSA test (H. Pylori Stool Antigen test ) or a GI Map Stool Test, including your order number to support@matulatea.com which should confirm that the Helicobacter Pylori has not been fully eradicated and that you are still infected.  Once we have received the signed and dated HPSA test or GI Map test written or typed in English and we will refund you your total purchase price.

If on completion of the 2nd test the Helicobacter Pylori infection shows positive, but to a lesser extent than measured at the 1st test, then we might suggest that we supply you with an additional follow up course of Matula Tea. This follow up course, will in most cases, eradicate any remaining Helicobacter Pylori bacteria, which could still be present and hiding in your intestines.  This additional treatment will be supplied to you free of charge.

In the unlikely event, the further test shows, that the additional treatment did not eradicate the remaining Helicobacter Pylori infection, then we shall refund you the cost of the box of tea purchased.

*  Customers who purchase two or more boxes of tea to drink consecutively, without  having either a GI Map Test or HPSA test  done 30 days after the first box of tea has been completed, will invalidate their guarantee  if they are only tested after completing the second box of tea’

N.B. We do not recognize an H.Pylori Breath Test for guarantee purposes.

Matula-Tea-Money-Back-Guarantee

•  Please note that this guarantee is valid only for purchases from our website: www.matulatea.com.

•  We will refund you your purchase price less the shipping fees.

•  The MONEY BACK GUARANTEE EXPIRES AFTER 6 MONTHS OF PURCHASE. This is due to the fact that it is possible to be reinfected by a spouse, partner or family member, who may be infected by H. Pylori.

In addition to our money back guarantee, we also offer our support guarantee. This ensures that you have unlimited access to our dedicated health team, who offer their full support and advice to you, while you are on the treatment and until such time that you are well again.

Click here to contact our Matula Health Support Team

Information disclaimer

The results of a Matula Herbal Tea treatment can vary from person to person, due to various differences in the severity of the Helicobacter Pylori infection and the general health and wellbeing of each person. To read the full disclaimer please click here.

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